McGlinchey and Co.
Solicitors

703a London Road, North Cheam, Sutton, Surrey SM3 9DL

McGLINCHEY & CO.    

SOLICITORS

 

 

Client's Charter

The Client's Charter is your guide to what to expect from us in terms of customer care.

We will:

  • put your interests first when representing you
  • make every effort to explain things clearly and in terms you can understand, keeping jargon to a minimum
  • tell you who will be handling your work
  • give you a fixed quotation which will not change unless their are exceptional circumstances (in which event we will advise you immediately)
  • respond to your letters and phone calls
  • tell you about any developments and update you on progress as work proceeds
  • treat all clients fairly, and will not discriminate against anyone, because of their race, sex, sexual orientation or disability
  • keep what you tell us confidential